Return & Refund Policy
We stand behind our products. If something isn't right, we'll make it right for you.
Standard Returns Policy
We want you to love your purchase. If you're not completely satisfied, you can return your items within 30 days of receipt. We provide a prepaid return shipping label for your convenience.
Please note: While return shipping is on us, the original shipping charges from your order will not be refunded. Additionally, if you purchased your Warmkyn products from an authorized retailer (not directly from us), please contact that retailer directly for returns and exchanges.
Please note: While return shipping is on us, the original shipping charges from your order will not be refunded. Additionally, if you purchased your Warmkyn products from an authorized retailer (not directly from us), please contact that retailer directly for returns and exchanges.
How to Initiate a Return
To start your return (excluding special promotional periods), simply email us at support@warmkyn.com.
Please include your order number and the item(s) you wish to return. We'll email you a prepaid return label and let you know the next steps as soon as we receive your request.
Tip: Returns policy terms may vary during promotional periods (such as Black Friday). Please check the specific terms of the promotion before placing your order.
Please include your order number and the item(s) you wish to return. We'll email you a prepaid return label and let you know the next steps as soon as we receive your request.
Tip: Returns policy terms may vary during promotional periods (such as Black Friday). Please check the specific terms of the promotion before placing your order.
Damaged or Missing Items
Damaged Items: If your order arrives damaged, please email us at support@warmkyn.com with the subject line DAMAGED within 14 days of delivery. Be sure to attach a photo of the issue along with your order number.
Missing Items: If your package arrives with missing items, email us at support@warmkyn.com with the subject line MISSING ITEM along with your order number. Our team will investigate and resolve it immediately.
Missing Items: If your package arrives with missing items, email us at support@warmkyn.com with the subject line MISSING ITEM along with your order number. Our team will investigate and resolve it immediately.